Our Guarantee of Quality
At vitaMedMD, your complete satisfaction is our goal. We proudly stand behind the quality of our products, and if for any reason you are not satisfied with your purchase within 30 days of receipt, we will gladly refund the cost of the merchandise, less shipping. For more information, see details below.
Terms and Conditions:
- Items may be returned or exchanged for any reason.
- Send the item(s) back to us within 30 days of receipt, and we will refund your purchase price, less the original shipping cost.
- The customer will be responsible for the cost of shipping items back to us.
- However, if you return an item because it has a defect, or if an error was made on our part, include a copy of the shipping receipt with your package so we can refund your shipping costs.
- If the items purchased exceed a 30-day supply, you must return the unused items in order to receive a full refund.
- Exchanging unopened items:
- If the new item costs more than the original purchased item, the customer will be responsible for the difference.
- If the new item, costs less than the original purchased item, we will refund you the difference.
Return Shipping Instructions:
- Place the item(s) you are returning in sturdy packaging and make sure they fit securely.
- Make a copy of the receipt that came with your original order, highlight or circle the item(s) you are returning, clearly indicate whether you want a refund or an exchange, and place the copy of the receipt in the box along with the item(s).
- Send your return package directly to the shipping address below:
951 Broken Sound Parkway, NW
Boca Raton, FL 33487